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What We Do
End-to-End Patient Coordination Across Latin America
MTP is a patient logistics and coordination company built for cross-border healthcare in Latin America. We provide the operational layer between international patients and local medical providers, handling everything from pre-arrival paperwork to post-procedure repatriation.
Pre-Arrival Coordination
- Medical record collection, organization, and translation (EN/ES)
- Virtual consultation scheduling with treating physician
- Pre-screening and clinical eligibility review
- Transparent package pricing with full cost breakdowns
Travel & Accommodation
- Flight guidance aligned to clinical timelines
- Vetted recovery-appropriate accommodation
- Airport reception and private ground transport
- Companion and family support, including local orientation
In-Country Patient Support
- Dedicated bilingual liaison assigned to each case
- Real-time status updates to referring institutions
- 24/7 emergency coordination line
- Translation and cultural mediation during clinical encounters
Financial Operations
- All-inclusive package structuring and transparent pricing
- Secure payment processing and multi-currency handling
- Corporate and insurer billing coordination
- Itemized documentation for reimbursement and claims
Post-Procedure & Repatriation
- Recovery accommodation with clinical oversight
- Follow-up scheduling and results relay to referring provider
- Medical clearance verification before return travel
- Repatriation logistics and home-physician handoff
Who We Work With
Service package Built for Institutions
MTP serves four institutional segments. Whether you are a LATAM provider looking to grow your international patient department or a North American insurer building a cross-border network, we provide the operational infrastructure to make it work.
Hospitals & Clinics in LATAM
You deliver the clinical care. We deliver the patient — fully coordinated, with records in hand and a dedicated liaison managing every non-clinical touchpoint. MTP functions as your international patient department’s logistics arm.
Referring Physicians (US, Canada, Europe)
Your patients need procedures at a fraction of the cost, at accredited facilities, with outcomes that meet your standards. We provide pre-travel clinical documentation, in-country status updates, and post-return records to maintain continuity of care.
Insurers & Third-Party Administrators
Cross-border claims require structured logistics, transparent pricing, and compliance documentation. Our packages are itemized for claims processing, and our coordination model gives your members a supported experience that reduces complications, readmissions, and dispute risk.
Corporate Health & Benefits Programs
For employers offering medical travel as a benefit, MTP provides duty-of-care coverage across the full journey. From pre-authorization through repatriation, we manage the employee experience and provide reporting to your HR and benefits teams.
Where We Operate
On the Ground in Four Markets
Local offices and bilingual coordination teams in every market we serve.
Colombia
Bogotá Office
Cra 17a #116-15, Oficina 306
Bogotá, Colombia
Panama
Panama City Office
Torre RBS, C. Ramon H. Jurado, Oficina 703
Panama City, Panama
Costa Rica
San José Office
Sigma Business Center, Torre A, Floor 2
Republic Workspace, San Pedro
Montes de Oca, San José, Costa Rica
Mexico
CDMX Office
Av. Paseo de La Reforma No. 403, Interior 806
Cuauhtémoc, CDMX, Mexico
How It Works
The MTP Coordination Model
Every patient referred through MTP follows a structured 7-step process. We manage six of the seven steps. Your institution delivers step five.
Step 1 · MTP handles
Referral and Patient Intake
Patient is received via referral, direct inquiry, or institutional channel. MTP collects medical history, imaging, and records. Initial eligibility screening is completed.
Step 2 · MTP handles
Clinical Matching and Provider Coordination
Based on the patient’s condition, location preference, and budget, MTP matches the case to a credentialed provider in our network. Virtual consultation is scheduled between patient and treating physician.
Step 3 · MTP handles with provider
Treatment Plan, Pricing, and Patient Approval
The treating physician develops the clinical plan. MTP structures the package pricing, including procedure, accommodation, transport, and support services. The patient reviews and approves.
Step 4 · MTP handles
Travel and Accommodation Logistics
Flights are coordinated. Recovery-appropriate accommodation is booked. Ground transport is arranged. The patient receives a complete itinerary with local contact information and emergency protocols.
Step 5 · Your institution delivers
Procedure with Accredited Specialists
The patient arrives prepared, with records delivered, pre-screening completed, and a dedicated MTP liaison on-site for non-clinical support. Your team performs the procedure.
Step 6 · MTP handles
Supported Recovery and Aftercare
Recovery accommodation is managed. Follow-up appointments are scheduled and attended with the patient. MTP coordinates between the treating physician and the patient’s home provider for continuity of care.
Step 7 · MTP handles
Medical Clearance and Safe Return
The treating physician provides clearance for travel. MTP coordinates repatriation logistics, including any special transport requirements. Post-return follow-up is arranged with the patient’s home physician.
Provider Vetting
Our Vetting and Onboarding Process
Every provider in the MTP network undergoes a structured credentialing process before receiving patient referrals. We verify medical licenses, board certifications, facility accreditations, and malpractice history. Credentialing is reviewed annually.
Active medical license(s) verified with issuing authority. Each entry includes license number and a link to the public registry where it can be independently verified.
Board certification(s) for each specialty offered, with certificate number and a verification URL pointing to the issuing board’s registry.
Facility accreditation status (JCI, local Ministry of Health, or equivalent) plus full disclosure of malpractice and disciplinary history. Verified annually as part of network maintenance.
Procedures offered, languages spoken, and availability windows. Used by MTP’s matching system to route each inbound case to the right provider in the network.
Partner Inquiry
Start a Conversation
Whether you are a hospital looking to expand your international patient program, a clinic interested in joining our provider network, or an insurer exploring LATAM coordination, we would like to hear from you.
Provider Application
FAQ
Common Questions
Most medical tourism agencies act as referral brokers. MTP operates as a full-service patient logistics partner with local offices and coordination teams on the ground in each market. We manage the entire non-clinical journey: pre-arrival coordination, travel logistics, in-country support, financial operations, and repatriation. Our institutional clients treat us as an extension of their own international patient operations.
MTP has offices and local coordination teams in Colombia, Panama, Costa Rica, and Mexico, with coverage in major cities and secondary markets in all four countries.
MTP coordinates a wide range of procedures including plastic and reconstructive surgery, orthopedic surgery, bariatric surgery, dental procedures, sports medicine, and executive health checkups. The specific procedures available depend on the provider network in each country.
All providers undergo a structured credentialing process covering medical licenses, board certifications, facility accreditations, and malpractice history. Credentialing is reviewed annually. Details are available in our Know Your Provider (KYP) documentation.
Yes. MTP provides itemized pricing, claims-ready documentation, and billing coordination for insurers and corporate health programs. Our packages are structured for transparency and reimbursement compliance.
Our core coordination is in English and Spanish. Portuguese-speaking coordination is available in select markets. For other languages, we arrange professional medical interpretation on a case-by-case basis.
Partner with MTP
Focus on Healthcare, Partner on Logistics
Tell us about your organization and what you are looking for. Our partnership team responds within two business days.